General Terms And Conditions 1. Ordering Term & Conditions - All prices quoted are per piece in US dollar. - For wholesale - Down payment required maybe 100% or 50% (depending on the product chosen) from order value payable cash or by credit card - All billing are made in US$ currency - Orders are shipped and insured via Indonesia Custom with the choice of the following carriers: ¤ FedEx (Federal Express) ¤ D H L ¤ EMS ¤ UPS (Insurance, shipping and Indonesian Customs (if applicable) provided for at real cost) 2. After you Place An Order Our sales representative will contact you after receiving your order by the next business day referring to: - Pro Forma Invoice. - Request for payment (including payment options and instructions). - Questions we might have regarding your order. 3. Receiving your order After shipment of your order we will send you the following documents: 1. Shipping company and Waybill details. 2. Copy of your final invoice. 3. Balance accounting report SATISFACTION GUARANTEE 10 Day Guarantee Quarantees all items free from defects in material and workmanship » If your are not 100% satisfied of your purchased items, your are welcome to return them in within 10 days of receipt date. » You will receive a full credit for the return items and postage fee. » With the above credit you are welcome to purchase new items.    Note: Cash refunds are not available for those purchases. » Please find a copy our "Satisfaction Guarantee Procedure" in your shipped parcel » Kindly advise our representative before shipping back your items to Bali    NOTE: any returned items without prior co-ordination may result in Import Duties by the Indonesian Customs for which you will be responsible. » Will process your return applying "no questions Asked" polices This warranty only covers product shown in our catalogue.